At Dazling Shop, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your data when you visit our website, or use any of our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, mailing address, and payment information.
  • Account Information: Username, password, and other details you provide when creating an account.
  • Order Information: Transaction details, billing and shipping addresses, order history.
  • Device Information: IP address, browser type, and other information collected via cookies and similar technologies.
  • Usage Data: Information about how you interact with our Website, products, and services.
  • Marketing Data: Your preferences for receiving marketing communications and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and deliver your orders, manage payments, and communicate order updates.
  • Account Management: To create and manage your account, including resolving any issues or support requests.
  • Improvement of Services: To analyze website usage and improve the functionality of our services and products.
  • Marketing: To send promotional messages, offers, and other information that may be of interest to you (with your consent where required by law).
  • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors and service providers who assist with payment processing, shipping, customer support, and other business operations.
  • Legal Compliance: If required to comply with laws, regulations, or legal processes, we may disclose your information to law enforcement or other governmental authorities.
  • Business Transfers: In the event of a merger, sale, or transfer of some or all of our business assets, personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can control or delete cookies through your browser settings.

For more detailed information, please review our [Cookie Policy] [link to cookie policy].

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request that we correct or update your personal information if it is inaccurate or incomplete.
  • Deletion: Request that we delete your personal information.
  • Opt-Out: Opt-out of receiving marketing communications at any time.
  • Data Portability: Request to receive your data in a commonly used, machine-readable format.

To exercise these rights, please contact us at [contact email].

6. Security of Your Information

We use a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided personal information, please contact us, and we will delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our Website, and the “Effective Date” at the top will be revised accordingly.

10. Payment Processing

We use third-party payment processors to handle all transactions securely. When you make a purchase on Dazling Shop, your payment information, such as credit card details, is collected and processed directly by our payment gateway providers. These third-party providers comply with industry standards like PCI-DSS (Payment Card Industry Data Security Standard) to ensure the safe handling of payment information. We use Stripe gateway for accepting payments.

We do not store or have access to your full payment card details. However, we may retain transaction details for record-keeping, dispute resolution, and tax compliance.

For more information on how our payment processors handle your data, please refer to their respective privacy policies.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Phone: +971 (52) 923-1248
  • Address: Dubai Gold Tower Dmcc Business Centre Office 23